IMPORTANT - COVID-19 VIRUS IMPLICATIONS
To allow our team to work in a safe environment, we have had to make adjustments to how we work. Sadly, this does slow things down a bit.
At the moment, we guarantee that we will send orders within 3 working days of them being placed. In reality it may be much quicker, but we have moved to a 3 day commitment so you know where you stand.
Orders must be placed through the website as we have a limited team in the office. If you have a question, please email us and we will try to get back to you as soon as we can. At the moment we can only offer call backs for ordering problems. Please note that delivery services, will also be affected and we can not guarantee any delivery times at the moment. UPDATE 27 MAY: We are seeing severe delays with Royal Mail, some parcel can take weeks to arrive. DPD is running pretty much as normal, so the safest option to choose for now.
For information on Royal Mail’s delivery status during Coronavirus outbreak: https://www.royalmail.com/coronavirus
For information on DPD's delivery status: https://www.dpd.co.uk/content/products_services/covid-19-bulletins.jsp
